Providing structured project services focused on quality and reliability, delivering the change your business needs.
Providing consultancy services and advisory expertise whilst working alongside our clients to support them address their biggest challenges.
Providing the skills and robust framework to deliver excellent Business Analysis services to ensure organisations achieve their potential and deliver on their objectives.
Providing organisations with clarity and confidence on the appropriateness and effectiveness of their operational controls.
Before moving to Guernsey, Ed accrued over 10 years’ experience working in, or with, UK public sector bodies. In this time, Ed specialised in delivering change, including the One Barnet programme (a cross-cutting transformation programme that delivered over £100m in savings). Ed’s experience also includes working as a Regional Partner and Care and Health Practice Lead for a management consultancy, where he worked with a number of UK councils to identify how digital technologies and eGovernment could be used improve public services.
Since joining CBO in 2014, Ed has delivered a wide range of successful initiatives for a broad portfolio of private and public sector clients. This has included the creation and successful implementation of Target Operating Models, and the development of Portfolio and Project Management Offices for varied organisations.
Ed has also led a range of projects for CBO, including:
Finally, Ed provides a range of services for CBO’s clients to develop their own staff’s skills. This has included classroom-based training on project management and key business skills, coaching for managers taking up new and challenging roles, and facilitating group learning sessions and business planning sessions for managers.
When arriving on my first day, one of the great things that I could immediately sense about CBO is that the employees know each other very well. While this is due to natural friendships forming like they would in any workplace, it is also due to a concerted effort by CBO to make sure that […]
Prioritising the right projects and delivering complex change at scale. Many organisations will need to adapt dramatically if they are to thrive after Covid-19. Leaders will need to plan and deliver this change in a way that is both flexible and consistent. In our latest paper, we describe a proven method for doing this – […]
The team at CBO has created the first in a set of insight papers to help organisations prioritise and deliver the right projects in uncertain times. This paper set outs the ‘Portfolio Management’ methodology that supports the responsive but consistent delivery of organisational change that is required at this time. This proven and effective approach is commonly adopted by […]
Context This project focused on defining a Target Operating Model (TOM) for a new States of Guernsey trading asset, Guernsey Waste. This TOM informed the future management of waste operations and the delivery of the States’ Trading Supervisory Board (STSB)’s statutory obligations as a Waste Disposal Authority. CBO’s Approach CBO’s objectives were to: build an understanding […]
Context The General Data Protection Regulation (GDPR) became legally effective from 25 May 2018 in all EU member states with equivalent legislation in Guernsey. Through a GDPR Regulation Programme managed by CBO, First Central Group (FCG) sought to support all Group companies to comply with the legislation before it came into force, and to put […]
This insight paper shares elements of our experience and the lessons we have learnt along the way, and explains how we take organisations on the journey to PMO success. We focus on the four key phases of PMO success: 1. Discovery 2. Design 3. Implementation 4. Operational Handover
Context CBO worked with a Channel Islands-based trust and fiduciary company, which is focused on establishing itself as a forward-thinking and efficient leader in its market. The client was aware aware that their IT function included ‘legacy characteristics’ and was not seen as fit for purpose for where the company wanted to go in terms […]
In this paper, we focus on three factors that we believe drive Denmark and Estonia’s success: eGovernment’s relationship with citizens eGovernment’s relationship with the private sector eGovernment’s supporting legislation In each instance, we seek to identify key learning points that could be applicable to the implementation of eGovernment within the Channel Islands.
Context First Central Group (FCG) is a successful and increasingly influential Guernsey-based UK motor insurance provider. Established in 2008, with an ambition to out-compete established brands through technology-based agility, it sold its millionth policy in 2013. It currently employs over 500 people. In early 2014, FCG’s Group Technology Services division (GTS) completed the implementation of […]
When planned and implemented effectively, the strategic deployment of eGovernment is one of the most potent means of improving public services and operational efficiency currently available to governments. In this paper we: explore the potential of eGovernment identify how eGovernment delivers tangible benefits outline an approach to establishing a successful eGovernment programme