Insights - CBO Projects

Context The client, a Guernsey-based utilities provider, had for many years been operating a suite of legacy systems to support its business operations that were varied, complex, and unable to meet their future business requirements. As a result, the organisation made a decision to deliver a significant project to replace their core billing application and […]

Blog Post

Systems Thinking – Part 1

How ‘messy’ is your problem? “The only problems that have simple solutions are simple problems. The only managers that have simple problems have simple minds. […] Complex, messy problems do not have simple solutions.” ― Russell Ackoff In the pursuit of efficiency, productivity and profitability, business leaders must orchestrate various teams, technologies and perspectives, collectively as one system. These systems are […]

Blog Post

Digital Internship Programme – A view from the inside

When arriving on my first day, one of the great things that I could immediately sense about CBO is that the employees know each other very well. While this is due to natural friendships forming like they would in any workplace, it is also due to a concerted effort by CBO to make sure that […]

Case Study

Software Implementation for Guernsey Harbours

Context Whilst delivering a significant software implementation for Guernsey Harbours, CBO was asked to conduct complex business process modelling in relation to processes impacted by the new software solution. This involved close engagement with both client and supplier stakeholders, and utilisation of both technical and personal skills, in order to improve the quality of the […]

Blog Post

Ed Gowan raises more than £5,000 for the Priaulx Premature Baby Foundation

Director Ed Gowan has surpassed his £5,000 target by walking 111 miles around Guernsey, Alderney Sark and Herm. He completed the feat over four days, starting last Wednesday and completing the epic challenge on Saturday evening. The current total raised stands at £5,413. ‘It’s absolutely wonderful to have surpassed our fundraising goal. Completing the challenge […]

Blog Post

Ed’s five-island charity walk gets harder as covid restrictions lead to route change

CBO director Ed Gowan’s five-island walk will cover tougher terrain, as covid restrictions mean he will replace Jersey with a ‘Guernsey-Plus’ day. He was due to cover 111 miles by walking each of the five Channel Islands at the end of this month. Ed, who hopes to raise £5,000 for the Priaulx Premature Baby Foundation, […]

Insight

Target Operating Models Insight Paper

Converting business strategy into operating decisions is the key to successful delivery. At CBO we support our clients to develop Target Operating Models (TOM) that are pragmatic and fit for purpose, and which ensure they have a clear and comprehensive blueprint of how they will deliver their business strategy and the roadmap to achieve that.

Case Study

Implementation of Retail Point of Sale System

Context The Retail Solution Project focused on the identification and the implementation of a new stand-alone Retail Point of Sale (POS) system, to replace the organisation’s existing legacy software and hardware. The delivery included the definition of cross-cutting processes between the organisation’s Retail, Warehouse, and Finance functions, alongside core system delivery. The project objectives were to: Deliver a […]

Blog Post

CBO director to tackle five-island walk in aid of the Priaulx Premature Baby Foundation

CBO director Ed Gowan will embark on a 111-mile walk later this month, covering each of the five Channel Islands. Ed, who hopes to raise £5,000 for the Priaulx Premature Baby Foundation, will set off in Jersey on 28th July, before heading to Sark, Herm and Alderney – finishing in Guernsey on 1st August. The […]

Blog Post

CBO kicks off its 10th anniversary fundraisers

This year marked a major milestone for CBO. After a decade of providing high quality project, consultancy, and assurance services to hundreds of valued clients, we wanted to commemorate the occasion in a meaningful way, by giving back to the local community. Unable to decide on just one way to do so, the team settled […]

Insight

Breaking down scope before building a project

Having a clearly defined and understood project scope is key to the success of all projects. In this paper, we set out why breaking down a scope into its core components could work for your project, and how one of the tools used by CBO, a product or work ‘breakdown structure’, can increase quality and […]

Careers

Life as a Junior Consultant at CBO

Wondering what it is like working at CBO? We caught up with Matt and Jason, to get an understanding of what life is like as a Junior Consultant at CBO: What Jason says about working for CBO: Being a Junior Consultant at CBO gives you a steep, but rewarding, learning curve – with an appropriate […]

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