Providing structured project services focused on quality and reliability, delivering the change your business needs.
Providing consultancy services and advisory expertise whilst working alongside our clients to support them address their biggest challenges.
Providing the skills and robust framework to deliver excellent Business Analysis services to ensure organisations achieve their potential and deliver on their objectives.
Applying our framework for effective change, we work with you to construct the right approach for your organisation, making sure your people are at the heart of the change that you want to achieve.
Providing the support your business needs to meet its regulatory requirements from initial assessment into business as usual.
Context Our client, a global offshore legal services business, had a strategic objective to invest in clients, which shaped their desire to underpin these interactions with a new client relationship management system. Through a joined-up approach, driven by accurate and informative data, they intended to enhance their client relationships as well as win new clients […]
Discover the transformative power of Business Process Modelling (BPM) with the expert guidance of CBO. This insight paper delves into how BPM not only identifies but rectifies operational inefficiencies, propelling your organisation towards increased productivity and resilience. By documenting your workflows, BPM fosters improved workflows and enables organisations to navigate complex change. The seasoned Business Analysts at CBO, backed by BCS certifications, provide an […]
It’s been a busy and successful time in the Business Analysis team at CBO. As a leading Channel Islands business consultancy, we are delighted that consultant Jason Gibbs has recently gained a BCS International Diploma in Business Analysis. This significant accomplishment further highlights our industry experience and commitment to upleveling our skills wherever possible. We […]
Work Experience The future of project and change management is obviously of great importance to CBO. We are always looking for people with the right drive and knowledge to join our ever-growing team of industry experts. To inspire a new generation of consultants, CBO regularly host work experience placements and interns, supporting them to have […]
Context Ravenscroft engaged CBO’s assurance services to help them mature their Risk Management Framework (“RMF”) to ensure that it was fit for purpose to demonstrate effective risk management and risk oversight. Ravenscroft’s Chief Risk Officer (“CRO”) had a desire to mature the RMF, thereby documenting and evidencing how the elements of the RMF work together […]
We have an organisational obsession with performance. If we don’t perform at work, we don’t thrive, and we fail both individually and collectively. While there is good evidence for orienting work around appropriate goals, and being output focused to enhance performance, I’m suggesting that we are merely tinkering at the edges of true success! There […]
Since GDPR and the Channel Islands data protection legislation were implemented 5 years ago, personal data has become increasingly valuable and its protection more critical than ever before. Getting it wrong can be costly – for your reputation and your pockets. We sat down with Ed Mason-Smith, data protection expert and director here at CBO, […]
‘CBO, and more importantly the project manager, were instrumental to ensuring our new cloud based contact centre was delivered on time and with minimal impact or interruption to both our customer care advisors and also our valued customers. The new contact centre will help JE’s Customer Care team to achieve our vision of putting the […]
Context In March 2021 the Financial Conduct Authority (FCA) issued its final rules requiring firms within the UK’s financial sector to ensure operational resilience. CBO supported First Central Group, a Guernsey-based UK motor insurance provider, to achieve and evidence compliance with the FCA’s rules. Approach CBO provided project management and business analysis resource to support […]
As the chartered body for the project profession, the Association for Project Management (APM) is committed to the progression and development of project management capability, recognising the critical role that companies must play in this development. Its vision is a world in which all projects succeed, which will be achieved by advancing the science, theory […]
Peter Le Vallois has successfully attained the BCS International Diploma in Business Analysis. Peter, who joined CBO in July 2022 as an experienced Business Analyst, had previously passed the required certifications but was forced to defer his final oral exam due to increased work pressures during the covid lockdowns, and the birth of twins. Peter […]
Guernsey’s courts plan to introduce an electronic system to organise, share, review, and present documents for hearings. This system will replace historic paper-based solutions and would be a significant landmark in the digital transformation of the courts. Initially, the project plans to focus on a pilot of Royal Court processes, which will include end-to-end coverage […]
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