Context  The project sought to implement a state-of-the-art document automation software system that is cloud based and would provide Optical Character Recognition (OCR) technology to the claims business areas. OCR systems convert physical, printed documents into machine-readable text, providing the following benefits: accelerated workflows, automated document routing and processing, and improved service by ensuring colleagues have the most up-to-date and accurate information.   The […]

Context The project sought to continue enhancing the risk management capability of the client, First Central Insurance & Technology Group (FCG). CBO’s Approach The project was at first run under the client’s waterfall ways of working, but part-way through embarked on an agile transformation which meant the CBO project manager was required to apply the APM […]

  CBO’s director of Project and Business Analysis Services, Ed Mason-Smith, has been appointed chair of the Association for Project Management (APM) Channel Islands committee. In his new role, Ed will lead the local committee in its goal to develop and promote the value of project management in order to deliver improved project outcomes for […]

CBO Projects is growing rapidly, after appointing five new members of staff in the last month. The company, which specialises in project management, change management, business analysis, and wider management consultancy, was founded in 2011 by Philip Smith, who recruited his first member of staff two years later. The latest appointments span all business areas […]

Tim Smart has joined CBO as a senior consultant – project manager. Tim has delivered a wide range of projects in the retail and finance sectors including multi million pound product development programmes incorporating new administration systems, business processes and online customer services. He was a member of the change board at a large multinational […]