Insights - CBO Projects

Work Experience The future of project and change management is obviously of great importance to CBO. We are always looking for people with the right drive and knowledge to join our ever-growing team of industry experts. To inspire a new generation of consultants, CBO regularly host work experience placements and interns, supporting them to have […]

Case Study

CBO support Ravenscroft with Risk Management Framework

Context Ravenscroft engaged CBO’s assurance services to help them mature their Risk Management Framework (“RMF”) to ensure that it was fit for purpose to demonstrate effective risk management and risk oversight. Ravenscroft’s Chief Risk Officer (“CRO”) had a desire to mature the RMF, thereby documenting and evidencing how the elements of the RMF work together […]

Blog Post

The power of psychological safety in the workplace

We have an organisational obsession with performance. If we don’t perform at work, we don’t thrive, and we fail both individually and collectively. While there is good evidence for orienting work around appropriate goals, and being output focused to enhance performance, I’m suggesting that we are merely tinkering at the edges of true success! There […]

Blog Post

Data Protection: Five years on from GDPR

Since GDPR and the Channel Islands data protection legislation were implemented 5 years ago, personal data has become increasingly valuable and its protection more critical than ever before. Getting it wrong can be costly – for your reputation and your pockets. We sat down with Ed Mason-Smith, data protection expert and director here at CBO, […]

Case Study

CBO implements cloud-based contact centre platform for Jersey Electricity

‘CBO, and more importantly the project manager, were instrumental to ensuring our new cloud based contact centre was delivered on time and with minimal impact or interruption to both our customer care advisors and also our valued customers. The new contact centre will help JE’s Customer Care team to achieve our vision of putting the […]

Case Study

Operational Resilience project supports First Central Group to achieve regulatory compliance

Context In March 2021 the Financial Conduct Authority (FCA) issued its final rules requiring firms within the UK’s financial sector to ensure operational resilience. CBO supported First Central Group, a Guernsey-based UK motor insurance provider, to achieve and evidence compliance with the FCA’s rules. Approach CBO provided project management and business analysis resource to support […]

Blog Post

CBO becomes a corporate partner of the Association for Project Management

As the chartered body for the project profession, the Association for Project Management (APM) is committed to the progression and development of project management capability, recognising the critical role that companies must play in this development. Its vision is a world in which all projects succeed, which will be achieved by advancing the science, theory […]

Blog Post

CBO Consultant achieves BCS International Diploma in Business Analysis

Peter Le Vallois has successfully attained the BCS International Diploma in Business Analysis. Peter, who joined CBO in July 2022 as an experienced Business Analyst, had previously passed the required certifications but was forced to defer his final oral exam due to increased work pressures during the covid lockdowns, and the birth of twins. Peter […]

Case Study

Defining processes for paperless court proceedings

Guernsey’s courts plan to introduce an electronic system to organise, share, review, and present documents for hearings. This system will replace historic paper-based solutions and would be a significant landmark in the digital transformation of the courts. Initially, the project plans to focus on a pilot of Royal Court processes, which will include end-to-end coverage […]

Blog Post

Andy Carré joins CBO as associate consultant

An associate consultant with a varied career spanning the armed services, human resources, logistics and operations, has joined CBO Projects. Andy Carré will provide project management and management consultancy services for our clients, building on the experience he has gained in consultancy and senior operational roles in multiple sectors. ‘I’m very much looking forward to […]

Case Study

Document automation software implementation delivers OCR technology to business

Context The project sought to implement a state-of-the-art document automation software system that is cloud based and would provide Optical Character Recognition (OCR) technology to the claims business areas. OCR systems convert physical, printed documents into machine-readable text, providing the following benefits: accelerated workflows, automated document routing and processing, and improved service by ensuring colleagues have the most up-to-date and accurate information. The […]

Case Study

Client data project helps financial services business meet regulatory requirements

CBO supported a locally-based independent fiduciary and fund administration business to deliver a project driven by regulatory requirements. After a period of sustained growth, the business identified the need to enhance the efficiency of its existing processes, policies and systems relating to client data management and reporting capabilities. Identifying an opportunity, the client engaged CBO […]

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