Case StudyProject Services
Offshore Law Firm – GDPR Project

Context

The General Data Protection Regulation (GDPR) became legally effective from 25 May 2018 in all EU member states with equivalent legislation in the Channel Islands. Mourant – an offshore law firm advising on the laws of Hong Kong, London, the BVI, the Cayman Islands, Guernsey and Jersey – asked CBO to manage a project to ensure that the firm was compliant with the GDPR in all jurisdictions before the enforcement date.

CBO’s Approach

The project was split into three stages: detailed planning and analysisimplementation and project closure. CBO ensured that:

  • all relevant policies, procedures and processes were in place;
  • all necessary system and application changes were identified and completed;
  • compliant supplier agreements were in place; and
  • Mourant staff were aware of the impact of GDPR and what they must do to ensure compliance.

CBO worked with practice and business areas in all jurisdictions to support the above, and put the appropriate measures in place to ensure ongoing compliance beyond the enforcement date.

CBO’s Impact

The project has resulted in Mourant employees having a good understanding of their role in data protection compliance, and across the firm Mourant has identified and sufficiently mitigated its risks of GDPR non-compliance. GDPR-compliant agreements with third-party processors of data are in place and all necessary policy/procedure changes are complete. Mourant can be confident that ongoing management and governance of data protection are robust.

More project services articles

Blog Post
Junior Consultant Yinlong Thatiyanantabhorn shares his thoughts in this quarter’s APM magazine

In this quarter’s APM magazine, Junior Consultant Yinlong Thatiyanantabhorn was asked to share some of his thoughts and experiences since moving to the island of Guernsey earlier this year and joining the CBO team. His thoughts strongly related to the importance of building relationships, which of course, is what CBO is all about… In an […]

Blog Post
CBO Supports Future Consultants

Work Experience The future of project and change management is obviously of great importance to CBO. We are always looking for people with the right drive and knowledge to join our ever-growing team of industry experts. To inspire a new generation of consultants, CBO regularly host work experience placements and interns, supporting them to have […]

Case Study
CBO implements cloud-based contact centre platform for Jersey Electricity

‘CBO, and more importantly the project manager, were instrumental to ensuring our new cloud based contact centre was delivered on time and with minimal impact or interruption to both our customer care advisors and also our valued customers. The new contact centre will help JE’s Customer Care team to achieve our vision of putting the […]

Blog Post
CBO becomes a corporate partner of the Association for Project Management

As the chartered body for the project profession, the Association for Project Management (APM) is committed to the progression and development of project management capability, recognising the critical role that companies must play in this development. Its vision is a world in which all projects succeed, which will be achieved by advancing the science, theory […]

Case Study
Document automation software implementation delivers OCR technology to business

Context  The project sought to implement a state-of-the-art document automation software system that is cloud based and would provide Optical Character Recognition (OCR) technology to the claims business areas. OCR systems convert physical, printed documents into machine-readable text, providing the following benefits: accelerated workflows, automated document routing and processing, and improved service by ensuring colleagues have the most up-to-date and accurate information.   The […]

Case Study
Fraud Detection Case Study

Context The project sought to continue enhancing the risk management capability of the client, First Central Insurance & Technology Group (FCG). CBO’s Approach The project was at first run under the client’s waterfall ways of working, but part-way through embarked on an agile transformation which meant the CBO project manager was required to apply the APM […]

Fancy a chat? Get in touch with CBO today to discuss how we can help