In this paper, we set out why breaking down a scope into its core components could work for your project, and how one of the tools used by CBO, a product or work ‘breakdown structure’, can increase quality and value in project delivery.
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Context Healthspan was looking to rebrand their Pet supplement range, VetVits, to bring a new focused approach to their pet offering. This included rebranding of stock, launching a new dedicated website and creation of new branding and creative content. The key focus was to deliver a rebrand with structure and control without impacting business operations. […]
Context Our client, a leading insurance provider, embarked on a strategic transformation to shift from policy-centric to customer-centric operations, supporting future growth and multi-product customer engagement. CBO were engaged to lead and manage the mobilisation phase of the programme, with a focus on delivering robust programme governance, structured oversight, and quality assurance throughout. Approach We […]
Over the past few years, CBO has grown from a 10-person team to 27 professionals across two jurisdictions, expanding our service offering and client base. With growth comes the need for scalability, especially in our quality management systems. Ensuring consistent excellence in delivery is part of our ethos, and it’s essential to the trust our […]
Context Carey Group is a Guernsey-based trust and fiduciary services provider with around 75 employees. They were relying on multiple aging systems for trust management, billing, and accounting—many of which were nearing end-of-support. Data was scattered across platforms, and billing processes lacked efficiency. Recognising the need for a modern, consolidated platform, Carey Group turned to […]
Approach Ahead of an anticipated AML/CFT visit by the GFSC, our client recognised the need to enhance a number of areas of their operations to align with the expected regulatory requirements. To prepare effectively, CBO worked with our client to develop a structured plan to identify gaps and implement targeted improvements ahead of the regulatory […]
Approach CBO supported a fiduciary services provider in embedding a culture that prioritises proactive risk management, alongside reviewing its risk methodology and applying it consistently across all clients. The project was structured around three key phases: Risk Methodology Review: A detailed assessment of the existing risk framework to identify gaps in its application across different […]
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