In this paper, we set out why breaking down a scope into its core components could work for your project, and how one of the tools used by CBO, a product or work ‘breakdown structure’, can increase quality and value in project delivery.
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Work Experience The future of project and change management is obviously of great importance to CBO. We are always looking for people with the right drive and knowledge to join our ever-growing team of industry experts. To inspire a new generation of consultants, CBO regularly host work experience placements and interns, supporting them to have […]
Context Ravenscroft engaged CBO’s assurance services to help them mature their Risk Management Framework (“RMF”) to ensure that it was fit for purpose to demonstrate effective risk management and risk oversight. Ravenscroft’s Chief Risk Officer (“CRO”) had a desire to mature the RMF, thereby documenting and evidencing how the elements of the RMF work together […]
‘CBO, and more importantly the project manager, were instrumental to ensuring our new cloud based contact centre was delivered on time and with minimal impact or interruption to both our customer care advisors and also our valued customers. The new contact centre will help JE’s Customer Care team to achieve our vision of putting the […]
As the chartered body for the project profession, the Association for Project Management (APM) is committed to the progression and development of project management capability, recognising the critical role that companies must play in this development. Its vision is a world in which all projects succeed, which will be achieved by advancing the science, theory […]
Context The project sought to implement a state-of-the-art document automation software system that is cloud based and would provide Optical Character Recognition (OCR) technology to the claims business areas. OCR systems convert physical, printed documents into machine-readable text, providing the following benefits: accelerated workflows, automated document routing and processing, and improved service by ensuring colleagues have the most up-to-date and accurate information. The […]
Context The project sought to continue enhancing the risk management capability of the client, First Central Insurance & Technology Group (FCG). CBO’s Approach The project was at first run under the client’s waterfall ways of working, but part-way through embarked on an agile transformation which meant the CBO project manager was required to apply the APM […]
