Kate is a Senior Consultant whose diverse and impressive professional background brings experience of organisational change management, stakeholder engagement, business analysis and project management to her work at CBO.
She has a strong research and publication background and uses her knowledge of organisational behaviour to enhance effectiveness across all aspects of her work. She holds a PhD in immunobiology, a first class honours degree in psychology and is currently studying an MSc in Organizational Psychology.
In 2016 Kate relocated from the UK to Guernsey, having spent eight years with a global asset management firm in a consultant role supporting the Chief Operating Officer. There she scoped and delivered a wide range of technology, process and people transformations from inception to completion. Since moving to Guernsey, Kate initially worked in the public sector developing her people skills further in the area of clinical psychology and is now leveraging this in her work at CBO.
Her CBO engagements span both the private and public sectors, and include consultancy work, as well as change and project manager roles. Kate has recently led the organisational change efforts for a Client Relationship Management (CRM) system upgrade project across six jurisdictions and eight practice areas for a leading global offshore law firm. With prior experience in board governance organisational change as well as defining and implementing cultural change, Kate is particularly interested in supporting clients with aspects of their culture and people strategies.
Context Our client, a global offshore legal services business, had a strategic objective to invest in clients, which shaped their desire to underpin these interactions with a new client relationship management system. Through a joined-up approach, driven by accurate and informative data, they intended to enhance their client relationships as well as win new clients […]
We have an organisational obsession with performance. If we don’t perform at work, we don’t thrive, and we fail both individually and collectively. While there is good evidence for orienting work around appropriate goals, and being output focused to enhance performance, I’m suggesting that we are merely tinkering at the edges of true success! There […]